Refund Policy

This explains how refunds work at IdeaNexo. It is a starting text and has not been reviewed by a lawyer. Marketplace purchases. You can ask for a refund from your order page in your account within the refund window shown in the purchase terms you accepted at checkout. We review each request. If it is approved, the money goes back to the original payment method and your access ends. Subscriptions. Cancelling a subscription stops future renewals; you keep access until the end of the period you already paid for. Renewal payments already charged are not refunded for the part of the period that has passed, unless the law requires it or we agree otherwise. Other purchases and funding. The Shop and Project funding follow the terms shown when you buy or contribute. Contact. our support address (not set yet).